Privacy Policy

PLR Autoworks Privacy Policy

PLR Autoworks (“we”, “our”, or “us”) is committed to protecting your privacy and ensuring that your personal information is collected and used properly, lawfully, and transparently in accordance with the Protection of Personal Information Act, 4 of 2013 (“POPIA”).

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

Information We Collect

We may collect and process the following information:

  • Full name
  • Email address
  • Telephone number
  • Vehicle information
  • Physical address (where applicable)
  • Any information submitted through contact forms, quote requests, booking forms, or enquiries
  • Communications between you and PLR Autoworks

 

We may also collect technical information such as:

  • IP address
  • Browser type
  • Device information
  • Website usage data through cookies and analytics tools

How We Use Your Information

We collect personal information for the following purposes:

  • To respond to enquiries and requests
  • To provide quotations and service bookings
  • To process vehicle and parts enquiries
  • To communicate with customers regarding services and products
  • To improve our website and customer experience
  • To comply with legal and regulatory requirements

We will only process your personal information where there is a lawful basis for doing so.

Sharing of Information

PLR Autoworks does not sell, rent, or trade your personal information to third parties.

We may share information with:

  • Service providers assisting us in operating our website
  • Professional advisers where required
  • Government authorities or regulators where required by law

 

All third parties are required to protect your information and process it in accordance with applicable laws.

Data Security

We take reasonable technical and organisational measures to protect your personal information against loss, unauthorised access, misuse, disclosure, alteration, or destruction.

While we strive to protect your information, no internet-based service can guarantee absolute security.

Cookies

Our website may use cookies to improve user experience and analyse website traffic.

You may choose to disable cookies through your browser settings, although certain features of the website may not function correctly.

Your Rights Under POPIA

You have the right to:

  • Access your personal information
  • Request correction of inaccurate information
  • Request deletion of personal information where legally permissible
  • Object to the processing of your information
  • Withdraw consent where processing is based on consent
  • Lodge a complaint with the Information Regulator of South Africa

Retention of Information

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected or to comply with legal obligations.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Changes to This Policy

PLR Autoworks reserves the right to update this Privacy Policy from time to time. Any updates will be posted on this page.

Contact Us

If you have any questions regarding this Privacy Policy or the processing of your personal information, please contact us:

PLR Autoworks

Information Regulator

If you believe your personal information has not been processed in accordance with POPIA, you may lodge a complaint with:

The Information Regulator (South Africa)